Frequently Asked Questions (FAQ)

We have compiled frequently asked questions to help you quickly resolve any questions while using ARCA.

🎮 Gameplay Related

Q1. Games won’t load.

A. Please try the following methods in order:

1. Browser refresh (F5 or Ctrl+R)
2. Clear cache: Delete cache and cookies in browser settings
3. Use a different browser (Chrome, Firefox, Safari, etc.)
4. Check internet connection
5. Check for browser updates

If the problem persists, please contact us through the Contact page.

Q2. Games don’t work properly on mobile.

A. All ARCA games are optimized for mobile environments. If problems occur:

• Try rotating screen (portrait/landscape)
• Use browser fullscreen mode
• Recommended to use latest browser version
• Close other apps to ensure sufficient memory

Q3. I don’t know how to control the games.

A. Detailed controls are explained on each game page:

• PC: Mainly use mouse and keyboard arrow keys
• Mobile: Touch and virtual joystick provided
• Galaga/Breakout: Arrow keys + Spacebar (or touch)
• Watermelon Game: Mouse click/touch to drop fruits
• Puzzle Bobble: Mouse to aim, click to shoot

💾 Score and Data Management

Q4. High scores aren’t being saved.

A. ARCA uses browser local storage to save scores:

• Scores are not saved in incognito/private mode
• Scores are reset when browser data is deleted
• Scores are maintained only in the same browser
• Since they’re not saved on servers, they cannot be viewed on other devices

Q5. I want to reset my scores.

A. You can delete ARCA site data in browser settings:

1. Browser Settings → Privacy and Security
2. Site Data or Cookies and Site Data
3. Search for ARCA and delete data
4. Or use browser developer tools (F12) → Application → Local Storage to delete

Q6. Can I see the same scores on other devices?

A. No, since ARCA currently provides services without membership registration, scores are saved only in each device’s browser. We do not provide account or cloud storage features.

🔧 Technical Issues

Q7. Problems occur only in specific browsers.

A. ARCA uses the latest web standards, so it performs optimally in recent browsers:

• Recommended browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Internet Explorer is not supported
• Some features may be limited in older browser versions

Q8. Games are too slow.

A. To improve game performance:

1. Close other tabs/programs to free up memory
2. Disable browser extensions
3. Enable hardware acceleration (browser settings)
4. Update graphics drivers
5. Check device specifications (very old devices may have performance limitations)

Q9. Ads interfere with games.

A. Ads are necessary for ARCA service operation:

• Ads are separated from the gameplay area
• Sidebar ads are hidden on mobile
• Some features may be limited when using ad blockers
• Please report inappropriate ads through Contact

🔒 Privacy and Security

Q10. Do you collect personal information?

A. ARCA is a service without membership registration:

• We do not collect direct personal information
• Only game scores are saved in local storage (saved only on device)
• Only anonymized usage statistics collected through Google Analytics
• For details, please check our Privacy Policy

Q11. Do you use cookies?

A. Yes, we use minimal cookies for service provision:

• Essential cookies: Provide basic site functions
• Analytics cookies: Google Analytics usage statistics
• Advertising cookies: Google AdSense relevant ads
• You can block cookies in browser settings, but some features may be limited

🆕 Service Usage

Q12. When will new games be added?

A. ARCA continuously adds new games:

• Regular updates to release new games
• Priority development for highly requested games
• New game announcements made through homepage
• If you have a game request, please suggest it through Contact

Q13. Do I need to register or log in?

A. No, ARCA can be used completely free, without registration:

• No separate account creation or login process required
• You can play all games immediately upon accessing the website
• Safe to use without entering personal information

Q14. Do I need to download games?

A. No, all games run directly in web browsers:

• No separate download or installation required
• Playable anywhere with internet connection
• All games are built with HTML5 technology and run in browsers

📞 Additional Inquiries

If you have problems not resolved by the above FAQ, please contact us anytime through the Contact page. We’ll provide more detailed assistance! 🎮